Dear Customer,

We would like to inform you that the Privacy Policy for Tourism Development Fund has been updated to comply with the regulations and policies in the Kingdom of Saudi Arabia.



Privacy Policy

Introduction

Tourism Development Fund (TDF) is dedicated to safeguarding user data and information on its website ("the client," "clients"). TDF is committed to maintaining the confidentiality and privacy of this data and using it to provide the necessary services to the client in accordance with the applicable regulations and policies in the Kingdom of Saudi Arabia by taking appropriate and suitable measures to help protect clients' personal information from leakage and to prevent any unauthorized access.

By using TDF services, you acknowledge and agree to the content of this privacy notice and any ongoing modifications. We encourage clients benefiting from TDF services to regularly review the privacy policy to be aware of any updates.

The personal data that will be collected

TDF has prepared this privacy notice in accordance with the Personal Data Protection Law and the applicable regulations and policies in the Kingdom of Saudi Arabia. The purpose of this notice is to explain how TDF collects and processes personal data about clients, including—though not limited to—the information related to the client's profile, such as national identification details, personal photograph provided in person, national address, contact numbers, email, commercial registration information, credit data, license number, and permit number.

The purpose of collecting personal data

Personal data is collected to verify the user’s credit information for the purpose of evaluating financing requests and providing the appropriate service. It is also used to follow up on any inquiries, suggestions, or complaints submitted by the user.

Data Collection Methods

TDF collects and processes personal data obtained directly or indirectly through personal data collection points, including but not limited to:

- Registering on TDF’s website.
- Communicating through customer service channels.
- Submitting forms.
- Cookies (when visiting TDF’s website).

Storing personal data

Personal data is stored on cloud servers within the Kingdom of Saudi Arabia and is protected by advanced technologies in compliance with the regulations of the National Cybersecurity Authority to prevent unauthorized access and minimize cyber risks.

Legal basis for collecting and processing personal data

Personal data is collected and processed in accordance with the Personal Data Protection Law and its executive regulations, based on the following legal grounds—though not limited to:

• Explicit Consent:

TDF processes personal data based on the explicit consent of the client.

• Legal Obligation:

TDF processes personal data to comply with applicable laws and regulations.

• Contractual Relationship:

When TDF needs to process data to enter into or fulfill a contractual agreement with the client.

• Vital Interests :

When the processing of personal data serves actual interests of the client, and it is difficult to communicate with the client.

• Legitimate Interests:

When TDF needs to pursue its legitimate interests without infringing on the rights and interests of the client, provided that no sensitive data is processed.

• Public Interest:

To achieve public interest or if requested by a public entity and such processing is required for security purposes or to meet judicial requirements.

Rights of the Personal Data Subject

- Right to be Informed: The personal data subject has the right to know the legal basis for collecting and processing their data and with whom it will be shared.

- Right to Access Personal Data: The personal data subject has the right to access their personal data held by TDF. This includes viewing the data and obtaining a clear and accurate copy, free of charge, as specified in the policy.

- Right to Rectify Personal Data: The personal data subject has the right to request the correction, completion, or updating of their personal data held by TDF.

- Right to Erase Personal Data: The personal data subject has the right to request the deletion of their personal data under certain conditions, unless there is a legal requirement or contractual obligation to retain it.

- Right to Withdraw Consent: The data subject can withdraw their consent to the processing of their personal data at any time, if consent was the only legal basis for processing.

Sharing personal data

In accordance with the law and its executive regulations, your personal data may be shared in the following cases: Your Explicit Consent, if your personal data was collected from a publicly available source, if the entity requesting disclosure is a public entity and collecting or processing your personal data is required for the public interest, for security purposes, to enforce another law, or to meet judicial requirements, if the disclosure is necessary to protect public health, public safety, or to protect the life or health of specific individuals.

- Your Explicit Consent.

- If your personal data was collected from a publicly available source.

- If the entity requesting disclosure is a public entity and collecting or processing your personal data is required for the public interest, for security purposes, to enforce another law, or to meet judicial requirements.

- If the disclosure is necessary to protect public health, public safety, or to protect the life or health of specific individuals.

- If the disclosure will only involve subsequent processing in a manner that makes it impossible to identify you.

- If the disclosure is necessary to pursue the legitimate interests of TDF, provided that no sensitive data is involved.

Personal Data Protection

TDF is committed to protecting your personal data and ensuring its proper handling through several measures, including but not limited to controlling access, ensuring personal data is only accessible to authorized individuals, educating and training employees on personal data protection laws and their amendments, and deleting and disposing of personal data when the purpose for its collection has been fulfilled.

- Controlling Access: Ensuring personal data is only accessible to authorized individuals.
- Employee Training: Educating and training employees on personal data protection laws and their amendments, as well as the applicable executive regulations.
- Data Deletion: Deleting and disposing of personal data when the purpose for its collection has been fulfilled, in accordance with TDF’s approved policies and regulations.

Management of the TDF's Website

-The authority supervising the Website is: Tourism Development Fund (TDF).
-TDF’s website management reserves the right to add or change any provisions of the privacy policy.

Protection of Personal Data for Minors and Individuals Without Legal Capacity

TDF’s website and its applications are intended for use by individuals who are at least 18 years old and/or have legal capacity. If the data subject is under 18 years old or lacks legal capacity, a parent or legal guardian must provide consent on their behalf for TDF to collect and process the personal data of the data subject.

Responsibilities of the Data Subject

The data subject is responsible for the accuracy and currency of the information provided to TDF and must inform TDF of any changes as soon as possible. If you provide TDF with personal data about another individual, you must inform them of this privacy notice and obtain their consent to allow TDF to use their personal data for the specified purpose.

Changes to the Privacy Notice

The privacy notice was last updated on 09/2024 and may be updated as needed. TDF recommends regularly visiting its website and reviewing this privacy notice to stay informed of any changes. By continuing to use TDF’s website and electronic platforms after the updated notice is published, the user acknowledges their acceptance of all modifications in this notice.

Communication

- Data Governance Officer – TDF’s Data Management Office

- Email:dmo@tdf.gov.sa

- Contact number: 920011552.

- Address: KAFD, Floor 11, building 305, Area 3, Riyadh 12263

Governing Law and Dispute Resolution

This privacy notice is governed by the laws and regulations in force in the Kingdom of Saudi Arabia, and any dispute arising from it shall be referred to the competent courts in Riyadh for resolution.

سياسة الخصوصية

صندوق التنمية السياحي يولي اهتماماً كبيراً لحماية خصوصية وسرية المعلومات الشخصية لمستخدمي موقعه الإلكتروني. ويعمل الصندوق على اتخاذ الإجراءات والتدابير المناسبة والملائمة التي تساعد في حماية المعلومات الشخصية للمستخدمين من التسرب ومنع أي وصول غير مصرح به

جمع واستخدام المعلومات الشخصية

تُستخدم المعلومات الشخصية التي يقدمها و/أو يفصح عنها مستخدم الموقع الإلكتروني للصندوق في تحسين وتفعيل الخدمات المقدمة من خلال الموقع، وفي أغراض أخرى ذات صلة، منها على سبيل المثال لا الحصر، استكمال وتحديث سجلات المستخدم لدى الصندوق وتعريفه بالخدمات الأخرى التي قد يرغب بالحصول عليها، إلى جانب متابعة طلبات التدريب والتوظيف وغيرها من الخدمات التي يقدمها الصندوق من وقت لأخر

وقد يقوم الصندوق أيضًا بجمع معلومات عن المستخدم من المصادر المتاحة للعامة والمتاحة تجاريًا (وفقًا لما يسمح به النظام المطبق)، والتي قد يجمعها الصندوق مع المعلومات الأخرى التي يتم أخذها عند زيارة المستخدم لموقع الصندوق. وقد يشمل ذلك (على سبيل المثال لا الحصر) مواقع الويب التي تقوم فيها بتضمين معلومات عامة عن نفسك مثل تويتر لينكدأن أو مواقع التوظيف أو من مصادر خارجية أخرى

إفشاء المعلومات

يحق للصندوق أن يقدم المعلومات المجمعة لديه من عملائه وخدماته وغيرها من معلومات الموقع إلى أي جهة بالقدر الذي تجيزه الأنظمة أو اللوائح في المملكة العربية السعودية أو عندما يتطلب الأمر حماية حقوقه القانونية

حماية أمن المعلومات الشخصية

يتخذ الموقع الإلكتروني لصندوق التنمية السياحي على شبكة الإنترنت عدداً من التدابير الفنية والإجراءات الأمنية مما يحمي به أمن المعلومات الشخصية من الضياع أو سوء الاستخدام أو سوء المعاملة أو التعديل أو الإفساد أو التدمير، ويلتزم جميع موظفي الصندوق باتباع سياسة أمنية صارمة وشاملة لا تسمح بالوصول إلى البيانات الشخصية إلا للمصرح لهم بذلك والملتزمين بالمحافظة على طبيعتها السرية

استخدام الموقع الإلكتروني

يحظر على المستخدم استخدام الموقع الإلكتروني لصندوق التنمية السياحي لأي أغراض غير مشروعة بقصد البذاءة أو التشهير أو الإباحية أو التهديد بصفة عامة أو أي أعمال غير قانونية أو أخلاقية

وعلى المستخدم الإطلاع والإلتزام بشروط الاستخدام الخاصة بالموقع الإلكتروني للصندوق لتجنب مخالفتها أثناء استخدام الموقع ومن ثم تحمل المسؤوليات المترتبة على ذلك

التعديلات على شروط الاستخدام وسياسة الخصوصية

يحتفظ الصندوق بحقه بإدخال أي تعديلات على أحكام وشروط وثيقة شروط الاستخدام و/أو وثيقة سياسة الخصوصية دون إشعار المستخدم وحسب الضرورة ومقتضى الحال

كافة التعديلات التي يتم إدخالها من وقت لآخر على شروط الاستخدام وسياسة الخصوصية الخاصة بالموقع الإلكتروني تمثل جزءاً لا يتجزأ منها

النظام المطبق

يخضع استخدام هذا الموقع الإلكتروني للقوانين والأنظمة السارية في المملكة العربية السعودية وتفسر جميع الشروط والأحكام الواردة في شروط الاستخدام وسياسة الخصوصية طبقاً لها